Towards a Performance-Based Conceptual Framework for Systematic POEs

To date, in the field of post-occupancy evaluation there has been an apparent lack of coherent conceptual frameworks which are systematic, practice oriented, and which tie POEs to primary uses. The application of such frameworks would include feedback to the client organization regarding the performance of a facility, feedforward into the programming and design of future similar facilities, as well as improvement and sharing of state-of-the-art knowledge concerning performance-based design criteria and guidelines through POE data bases and clearinghouses for common facility types. This paper outlines the concept of building performance evaluations and their elements, and it attempts to relate these to a possible framework for performance-based evaluation research. This in turn is the basis for systematic POEs, for which a three-level process model is presented, along with phases and steps for carrying out POEs.