Application of Environmental Evaluation By Hospital Users in Health Care Facility Management

Hospitals in Japan take the leading role in health care services with commitments in the fields of secondary care mainly inpatient services as well as primary care mainly out patient services. The study focuses on surgical operating departments, inpatient wards, and out patient waiting area to conduct an extensive survey of environmental evaluations by hospital users, namely patients, nurses, surgeons, and anesthetists. The application of Post-Occupancy Evaluation (POE) and our trial of the methodology are discussed in the following for the development of a comprehensive tool for Health Care Facility Management.