An Efficient Method for High-Performing Healthcare Facilities

This paper discusses the unique challenges and pressures with which health facilities must cope when accomplishing repair, alteration, and construction projects. It also explores the applicability of the Job Order Contracting construction procurement method for hospital and healthcare systems.
A 2015 study by Arizona State University’s Performance Based Studies Research Group set out to analyze the performance and value of the Job Order Contracting (JOC) process. The study measured the performance, satisfaction, and economic impact of JOC compared to other construction procurement methods, and gained the perspective of facility owners and contractors through survey questions. The paper will discuss the results of this study and how the JOC process can and is being used as an efficient and effective construction procurement process for the streamlined repair, renovation, and alteration of hospitals and healthcare facilities. The paper will further analyze case study examples at three healthcare systems and discuss how the JOC method has been used to procure construction projects at the Jackson Health System, Harris Health System, and NYC Health + Hospitals. The case studies will discuss overall JOC programs, types of projects procured, and benefits associated with the program.